When viewing company referrals in Carelever, it is possible that you will come across an error message such as the one below:

This unauthorised access error message may appear when you attempt to view a referral you have not created.

Within Carelever, there are two different access levels:

Restricted Access - access is restricted to referrals you have imported into the portal

Full Access - access is unrestricted and includes all referrals in the portal

To request an access upgrade to full access for yourself or a colleague please complete the below form: