KINNECT

Commonly asked questions and resources on our Pre-Employment Medical Services

Pre-Employment Assessments

How to create a new Pre-Employment referral and coordinate a self-booked assessment via our online booking feature.

KINNECT Self Booking Portal

How to add service items if missed during referral creation

Add a Service Item to a Referral

How to Remove a Service Item When Lodging a Request in Carelever

Help articles on how to use Carelever Screen

Carelever Screen

See where a candidate is at in the Pre-Employment Medical process.

How to Check the Latest Status of a Candidate's Pre-Employment Medical

How to check the latest status of a Candidate's booking in Carelever

How to Check the Status of a Booking

How to check the status of results in Carelever

Checking the status of results in Carelever

Checking the Status of a Candidate

How to reschedule an existing appointment in Carelever

Rescheduling an appointment

How to cancel an applicant’s appointment once an appointment has been scheduled when you have access to the Carelever Portal

Cancel an appointment in a candidate's Carelever Screen file with Carelever Access

How to cancel an existing appointment in Carelever if you do not have a Carelever Portal login

Cancelling an appointment without Carelever Access

Cancelling & Rescheduling Appointments

Learn how the new and improved profile view in Carelever Screen will make it easier for you to find features and functions.

Understanding the new look for Carelever Screen

This article will explain the new process for sending results for Queensland Respirable Crystalline Silica Medicals to SSE's.

How to send results to SSE

How to change an applicant's Purchase Order once a referral has been created

Update an Applicant's Purchase Order Number

How to modify a candidate's assessment after it has been submitted

How to Change a Candidates Pre-Employment Testing Requirements

How to change an applicant's position once a referral has been created

Update an Applicant's Position

How to change an applicant's site once a referral has been created

Update an Applicant's Site

This article explains how you can upload identify documents for an applicant before their assessment.

How to upload an Applicant's ID

How to add notes to a pre-employment candidate’s file.

Adding notes to a pre-employment candidate’s file

How to view all the activities relating to a pre-employment candidate’s file.

View the log of activities in a pre-employment candidate’s file

What it means when you cannot view a referral in the portal

Unauthorised to Access This Page

How to add an attachment to a pre-employment candidate’s file.

Adding an attachment to a pre-employment candidate's file.

Requesting Services

How to update your Carelever Account settings

Updating your Carelever Account Settings

How to request to have a new position added to your Carelever account

Adding a new position to Carelever

How to request to have a new site added to your Carelever account

Adding a new site to your Carelever account

When you can expect results after an appointment has taken place

How long will the results take?

Everything Lab DAS related, from general information to time frames

Laboratory Drug and Alcohol Information & Turn Around Times

What substances are tested in urine or saliva drug testing?

What Drugs Are Tested in KINNECT's Drug and Alcohol Screening?

Everything you need to know about Non-negative drug test results and GCSM confirmation testing

Non-negative Drug Test Results and GCMS Confirmation Testing

How Long Does an Assessment Take?

Operating Hours For Pre-Employment Assessments

Understanding the timeframes for your appointment to be scheduled

When will my appointment be scheduled?

A guide for Paramedic Science Students requiring the QAS Medical

QAS Clinical Placement Medicals

Understanding an Optometry Review at KINNECT

What is the difference between a Pre-Employment Medical and a Pre-Employment Functional assessment?

KINNECT Data Storage Security Policy

Commonly asked Questions by Candidates and Employers

Frequently Asked Questions

What is a MRO Assessment and what does it entail?

Medical Review Officer (MRO) Assessment

How to interpret KINNECT's Pre-Employment Functional Reports

Understanding KINNECT's Pre-Employment Functional Reports

How to request an outcome be re-considered

What if I don't agree with the outcome of the Pre-Employment Assessment?

Overview of the process and how you can assist

Further Medical Review?

How KINNECT interpret and report on Pre-Employment Medical Assessments

How to Interpret a Pre-Employment Medical Result from KINNECT

Understanding Pre and Post Ventolin Spirometry Tests in Pre-Employment Medicals

Understanding the Importance of ECGs in Pre-Employment Medicals

This article outlines the circumstances in which KINNECT may release an individual’s blood lead level (BLL) results to an Employer, their client, or a Regulator.

Release of Blood Lead Level Results to Employers and Regulators

Information on how to interpret Pre-Employment Medical Results

Medical Results

Key Contacts at KINNECT

Our Locations

News

Find answers and get help from Intercom Support and Community Experts

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