Understanding the new look for Carelever Screen

Learn how the new and improved profile view in Carelever Screen will make it easier for you to find features and functions.

Updated over a week ago

Our development team have been busy perfecting a new-look for the profile view in Carelever Screen. The update will be deployed overnight on Friday 29 July and you will see the changes live from Monday 01 August.

What’s new?

This new and improved version will make it easier for you to find important features and functions within Screen, hopefully saving you valuable time within your busy days.

Here are the main changes you’ll experience:

  • New Quick Action Toolbar – You told us you wanted a simpler way to conduct common tasks in file view. We’ve created new toolbar where you can quickly undertake regular actions like cancelling an appointment, or adding a note to a file.

  • Status of the Candidate – You also told us you wanted a clear view of the status of the Candidate. Our new status bar ensure it is easier for you to see whether one of your referrals is awaiting an appointment, awaiting results or cancelled.

Rest assured, all information that you were previously able to access in file view will still be there. Please note the look will be slightly different depending on whether you have full access or restricted access to a file.

While these changes are for Screen, users of Carelever Monitor and Carelever Manage will also see the new file view rolled out in the coming weeks.

Need help?

We think you and your team will find the transition easy, but to support this, we’ll have the following help available.

  • Look out for the product tour explaining the changes while you are in Carelever.

  • You can also check out our Help Centre with updated articles on how to navigate Carelever Screen.

Finally, our team is always here to help if you need it via our live-chat. We hope you like the changes! Let us know what you think.

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