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Disagreeing with a KINNECT Medical Result: What to Do Next

What if we disagree with the KINNECT Doctor's opinion?

Updated over a year ago

In the realm of occupational health and safety, fitness for work assessments are crucial for ensuring that candidates and employees are physically and mentally capable of performing their job roles safely. These assessments are typically conducted by experienced healthcare professionals. However, what should you do if you disagree with a medical result provided by KINNECT? In this article, we'll explain the steps to take when you believe a fitness for work report either overestimates or underestimates a candidate's risk or your organization's ability to accommodate any restrictions.

The Importance of Accurate Fitness for Work Reports

Fitness for work reports are vital documents that guide employers in making informed decisions about a candidate's or employee's ability to perform their job safely. These assessments are based on a candidate's or employee's health, and the results can impact job placements, accommodations, and workplace safety considerations.

Initiating a Review Request

If you find yourself in a situation where you disagree with a fitness for work report provided by KINNECT, you have the option to request a review. To initiate this process, follow these steps:

Contact the Results Department: Reach out to the KINNECT Results Department to request a review of the fitness for work report. They will guide you through the necessary steps and provide instructions on how to proceed.

Provide Supporting Information: When requesting a review, it is crucial to provide supporting information that explains the rationale behind your request. This information should include details about why you believe the report may be inaccurate and any specific concerns you have.

Assess Your Organisation's Capacity: In addition to providing supporting information, conduct a detailed assessment of your organization's ability to accommodate the candidate in consideration of their health or physical constraints. This assessment is important for the review process.

Understanding the Fee for Review

It's important to be aware that requesting a review of a fitness for work report incurs a fee. This fee covers the services of a KINNECT Doctor who will assess the information you've submitted and subsequently produce a revised fitness for work report. The fee is necessary to compensate the medical professional for their time and expertise in reviewing and revising the report.

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