ResHealth is an electronic platform and will require workers to access an account in ResHealth. Just like employers that need to access the system, ResHealth requires workers to verify their identity through Q-Gov.

Like the use of any new online platform, it could end up being a frustrating process for some and others may try to avoid it for as long as possible. Make sure you break down any procedures into short management steps in clear and easy to understand language.

Think about what support you can provide to assist those who might struggle with this requirement for online registration. Remember there are useful links to FAQ about the QGov platform could help address queries and concerns.

Similarly, some candidate/workers may not have internet enable device / device suitable for completing their section or lacks the digital literacy to do what's required online.

It's true that some candidates/employees may not have ​a suitable device to complete their sections online. Can you help people to do this while they are at work? Why not have them attend your office to use your IT to complete their section as part of your recruitment process or as part of their working day?