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Queensland Coal Mine Workers Health Assessments
Helpful information for your Employees about ResHealth
Helpful information for your Employees about ResHealth

You can use this information to tell your employees how Qld Coal Mine Workers Health Assessments are changing and what to expect.

Updated over a week ago

KINNECT have compiled this information to help employers explain to their employees the change to ResHealth and what to expect the next time they will be due for health monitoring.

Feel free to copy this information and include it in your internal communications for your employees to make them aware of the changes.

Please note, there is a similar guide available for pre-employment candidates.

Information for Workers about ResHealth

ResHealth is here!

Queensland Coal Mine Workers Medicals are changing to a new online system called ResHealth. When your next health monitoring medical is arranged by KINNECT, here is some important things you'll need to know about the changes.

What is ResHealth?

ResHealth is a new online system developed by Resources Safety & Health Queensland (RSHQ) to move Coal Board Medicals online. The medicals (previously called Queensland Coal Board Medicals) also have a new name: the Queensland Coal Mine Workers Health Assessment (QCMWHS). ResHealth is mandatory from 01 April 2023.

How is the process different?

When you are due for your next Health Monitoring Assessment we will ‘initiate’ your Health Assessment in the ResHealth platform. When we do this, it will trigger an automatic email to you asking that you complete your section of the Health Assessment online in ResHealth (this was previously called the ‘Section 2’).

Where you may have previously used KINNECT’s online or paper-based forms to complete your medical and employment history, all of this will now be completed online via ResHealth.

Outline of the New Process

Step 1: Receive Email.

Some time before you are due for your next Health Assessment, you will receive an email inviting you to register for ResHealth. If you do not receive your invite email check your junk / spam mailbox.

Make sure you keep this email as you’ll need some of the details within it for the next steps.

Step 2: Q-Gov Verification

In your email, it will ask you to log-in to ResHealth. As this is a QLD Government platform, and requires a secure login via QGov.

If you already have a QGov account you should be able to log-in using your email and password. Once you’ve done this, you’ll be redirected to ResHealth.

If you don’t have a QGov account you will need to register for QGov account. You'll need to verify your identify with 100 points of ID. Once you’ve done this, you’ll be directed to ResHealth.

Step 3: ResHealth Verification

Once you’re in ResHealth, you'll be required to do the next step of verification. You’ll need to enter the following details:

  • Your QGov username (the email address you used to log into QGov)

  • The HA Reference Number (this is in the email you will have received from us)

  • Your Date of Birth

  • Accept the Terms & Conditions

Step 4: Complete your Section of the Health Assessment

The section of the Health Assessment that you need to complete will be to provide your medical and employment history. This will help the doctor providing your Health Assessment to know more about you. It will also help the doctor to identify if you have previously had a Coal Mine Workers Health Assessment and if previous records are available for review. Make sure you complete all the questions and press ‘Submit’.

Step 5: KINNECT will begin arranging your assessment

While you complete your required section, KINNECT will begin making arrangements for your assessment. KINNECT will contact you by email/text to ask for your preferred location and availability for an appointment. You may also be sent a link to complete a medical history questionnaire (please note this is not to be confused with the next step).

Please that your appointment may include details for an examination by a doctor, and also a Chest X-Ray (ILO). These appointments may be held in different locations.

Step 6. Confirm you’ve completed your section in ResHealth.

KINNECT will also send you a form by email/text to confirm if you have completed your Section in ResHealth and ask whether you've had a previous medical examination.

This is a really important step as KINNECT will not confirm your appointment until you've completed this form.

If you arrive at your appointment and your section is incomplete, your appointment may be delayed or need to be rescheduled and additional fees may be incurred.

Step 7. You attend appointment/s.

You attend your appointment and undergo the CMWHS. Any additional tests that are necessary as part of your health monitoring program for your role will also be conducted at this time.

Step 8. The EMO Doctor will upload health information to ResHealth.

Once your appointment is completed, the Examining Medical Officer will upload the details of the CMWHS to ResHealth.

Step 9. The AMA Doctor will complete Health Assessment Report.

Our nominated doctor (Appointed Medical Advisor) will reviews your medical results and provide a full Coal Mine Workers Health Assessment Report. They will compile their report directly into ResHealth.

Step 10: The Health Assessment Report will be available in ResHealth.

As soon as the AMA has completed your report, it will be available for download in ResHealth. You’ll receive a notification when it is ready (via the email address provided in your QGov account) and your employer will also get to view the report.

Step 11: Next assessment date logged.

KINNECT will log the date you will be due for your next health assessment.

Need Assistance?

Need help with registering on QGov or ResHealth?

Unfortunately, KINNECT is not able to provide assistance to help you with the ResHealth system. There is help available online help available on the following links.

If you are having difficulty registering with ResHealth contact the ResHealth team or 07 3818 5420.

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