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How to re-send the worker's HA access email
How to re-send the worker's HA access email

This article explains how employers can re-send the HA access email to workers if they need to.

Updated over a year ago

If you have already sent your worker/candidate their HA Access email, but they can't find it, or have accidentally deleted it, you can easily re-send it. Simply follow these three steps.

STEP 1

Within the ResHealth platform, click on the Health Assessment Management tab to left of your screen.

STEP 2

Use the tab highlighted in green to filter all your HAs or use the search function to find the worker you are looking for.

STEP 3

When you've found the worker, click on the Chevron and different options will appear.

Select 'Resend HA access email to worker'.

The access email will then be issued to the worker.

Remind the worker to check their junk email / spam folder if this does not immediately appear in their inbox!

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