Skip to main content
All CollectionsFrequently Asked QuestionsFrequently Asked Questions about Carelever
How to Reset Your Carelever Password or Troubleshoot Login Issues
How to Reset Your Carelever Password or Troubleshoot Login Issues
Updated over a week ago

If you’re having trouble logging into your Carelever account, don’t worry—resetting your password is simple and quick. Follow these steps to get back into your account:

1. Navigate to the Carelever Login Page

Go to the Carelever login page and look for the "Forgot Password?" option just underneath the password field.

2. Reset Your Password

Click the "Forgot Password" link. You’ll be prompted to enter your email address associated with your Carelever account. After entering your email, click "Submit".

Carelever will send you an email with a link that will guide you through the process of resetting your password. Make sure to check your inbox (and spam folder, just in case) for this email.

3. Still Can’t Log In?

If you're still experiencing issues with resetting your password or logging into Carelever, we’re here to help. You can reach us in two convenient ways:

  • Use the live chat feature on the Carelever platform to connect with our support team.

  • Give us a call at 1300 546 632, and we’ll assist you with resolving your login issue as soon as possible.

Did this answer your question?